Privacy Policy
Effective as of: July 19, 2026
1. Introduction
Protecting your private information is our priority. This Statement of Privacy applies to haivana.com, the Haivana mobile applications, and Haivana as an entity, governing data collection and usage. By using the Haivana platform, you consent to the data practices described in this statement.
2. Collection of your Personal Information
To better provide you with our services, Haivana may collect personally identifiable information, such as your:
- First and Last Name
- Mailing/Project Address
- E-mail Address
- Phone Number
- Media (Video and audio walkthroughs uploaded for AI scoping)
If you purchase Haivana's products or services, we collect billing and credit card information to complete the transaction. We do not collect personal information unless you voluntarily provide it to us when registering for an account, submitting a project, or communicating with us.
3. Use of your Personal Information
Haivana collects and uses your personal information to operate its website and deliver the services you have requested, specifically to:
- Connect project owners with vetted local contractors.
- Process video/audio inputs through our AI to generate accurate project scopes.
- Send critical lifecycle and scheduling updates via email and SMS.
4. Strict Mobile Data & Third-Party Sharing Policy
Haivana does not sell, rent, or lease its customer lists to third parties.
Furthermore, no mobile information or SMS opt-in data will be shared with any third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent is strictly confidential.
5. Automatically Collected Information & Cookies
Information about your computer hardware and software may be automatically collected by Haivana, including your IP address, browser type, and access times. This is used for the operation of the service and to maintain quality. The Site uses "cookies" to help personalize your online experience. You have the ability to accept or decline cookies via your browser settings.
6. Right to Deletion (App Store Compliance)
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records.
- Direct any service providers to delete your personal information from their records.
Please note we may not be able to comply if the data is necessary to complete a transaction, detect security incidents, debug errors, or comply with existing legal obligations.
7. E-mail Communications & Opt-Out
Haivana may contact you via email for the purpose of providing announcements, alerts, and confirmations. If you would like to stop receiving marketing or promotional communications via email from Haivana, you may opt out by clicking the "Unsubscribe" link at the bottom of any email.
8. Security of your Personal Information
Haivana secures your personal information from unauthorized access, use, or disclosure using SSL protocols. While we strive to protect your personal information, no data transmission over the Internet can be guaranteed to be 100% secure. You acknowledge that security limitations inherent to the Internet are beyond our control.
9. Contact Information
Haivana welcomes your questions or comments regarding this Statement of Privacy. Please contact us at:
Email: info@haivana.com